Routine maintenance is essential to maintaining your warranty. Over time, normal foot traffic and soiling will cause a change in any carpet's appearance. Professional extraction, either alone or in combination with cleaning, is required to maintain your warranty. This service must be performed by a trained professional occasionally to refresh the texture and rejuvenate the fibers in your carpet. Please retain your receipts for proof of maintenance should a warranty claim arise."
It makes sense that regular vacuuming and prompt clean up of spills is important for routine carpet maintenance. But why do manufactures' warranties also require annual deep cleaning by a professional carpet cleaner?
That's because of two destructive forces that normally affect every carpet — "Soiling" and loss of "texture."
Soiling is the build-up of dirt particles and other similar materials that cling to your carpet's fibers. Despite regular Vacuuming, these particles and materials accumulate within the carpet pile and result in a gradual dulling of the carpet's color. It takes deep cleaning with powerful equipment and quality cleaning solutions at least annually to remove this accumulated material. An important aspect of professional carpet cleaning is that it leaves no residue.
Over time, foot traffic also causes a change in the appearance of your carpet by changing its texture. Hot water extraction, either alone or in combination with a cleaning, refreshes the texture of the carpet by "resetting" the twist of the fiber. Texture retention warranties recommend hot water extraction performed by a trained carpet care professional at least every 1 to 2 years.
Today's carpets are made mostly from yarns of nylon, polyester and polypropylene — tightly twisted little plastic tufts of high technology that present new cleaning challenges. Professional carpet cleaning today calls for a thorough understanding of, among other things: fibers and fabric types, carpet construction and proper installation techniques, soil types and degrees of soiling, carpet location and "traffic" patterns, the use of professional cleaning equipment and correct application of advanced pre- treatment, cleaning rinsing and post — treatment solutions.
Carpet cleaners today are specially trained and even earn advanced degrees — called certifications — in carpet and upholstery cleaning technology, carpet repair and reinstallation issues, carpet coloring, odor control, water and fire damage restoration, spot and stain removal, etc. Plus we stay current on health and safety issues, governmental regulations and compliances issues, and good business practices.
Cleaning carpets today with maximum success and with minimum risk is a complex job. We are skilled technicians who have been thoroughly trained and tested on fiber identification and proper cleaning procedures. We use the finest equipment and materials available.
Yet our services are among the most affordable. When requested, we provide written estimates in advance of our performing any cleaning related services. We don't believe in high pressure sales or hidden charges. We are always pleased to explain our cleaning methods and how we charge for them. Additional services like deodorization and protectors are always your option.
If you have any questions or concerns, call us. We know there are a lot of new things to understand about carpet care and warranties.